Frequently Asked Questions

Find answers to common questions about NarrateAI's video narration and voice cloning features

Video Narration

Upload your silent screen recording to NarrateAI. Our AI automatically analyzes the video, generates a professional script, and adds natural voiceover narration. No recording or scripting required—just upload and download your narrated video.
Yes! NarrateAI converts silent screen recordings into narrated demos automatically. Upload your video, and our AI generates scripts and adds professional voiceover—no audio recording needed.
No script writing required. NarrateAI automatically generates professional scripts by analyzing your screen recording. The AI understands what's happening in your video and creates natural narration automatically.
Simply upload your silent screen recording to NarrateAI. The AI analyzes frames, generates context-aware scripts, and adds natural voiceover narration. Perfect for freelancers and developers creating demo videos without recording.
Yes! After the AI generates your script, you can edit it segment by segment. Modify text, adjust timing, or regenerate specific sections with AI assistance. Full editing control is available before final video generation.
Absolutely! Need changes? You can edit your narrated videos segment by segment anytime. In the Narrated Videos section, select any video and make changes to individual segments—modify text, regenerate voiceover, adjust timing, or use AI assistance. Your video library gives you full control to refine your content whenever you need.
The Narrated Videos section is your complete video library. Each video in your library can be edited, downloaded, and managed. You can make segment-by-segment changes to any video, download the final narrated video file, and download the transcript for each video. It's your centralized hub for managing all your narrated content.
NarrateAI supports common video formats including MP4, MOV, AVI, and WebM. Upload your screen recording in any of these formats, and our AI will process it automatically.
NarrateAI supports multiple languages for video narration. You can select your preferred language during the upload process, and our AI will generate scripts and voiceovers in that language.
Processing time depends on video length. Typically, a 5-minute video takes about 5-10 minutes to process. The AI analyzes frames, generates scripts, creates voiceovers, and assembles the final video automatically.

Voice Cloning

Upload 10-15 seconds of voice audio or record live. Our AI analyzes the voice sample and creates a digital replica in minutes. Then type any text to generate natural-sounding speech in the cloned voice instantly.
Just 10 to 15 seconds of voice audio is enough. You can upload an audio file or record live. Higher quality audio samples produce better voice clones.
Yes! You can clone your own voice or any voice you have permission to use. Upload a voice sample, and our AI creates a digital replica that generates natural-sounding speech instantly.
Voice cloning takes just minutes. Upload your 10-15 second voice sample, and our AI processes it instantly. No training or waiting required—start generating speech right away.
Yes! Once you clone a voice, you can save it and use it for unlimited videos. Paid plans allow you to save cloned voices for future use, while free users have limited attempts.
Voice cloning is perfect for content creators maintaining consistent narration, businesses creating training videos, audiobook narration, video presentations, and personal projects. Use your cloned voice unlimited times once created.

Document Generation

Yes! NarrateAI is specifically designed to work with silent screen recordings. Simply upload your silent video, choose from 5 specialized document templates, and get professional documents with intelligently selected keyframes and structured content—no audio required.
NarrateAI offers 5 specialized templates: Feature Showcase (product demos with key capabilities), User Onboarding (step-by-step getting started guides), Tutorial Guide (comprehensive how-to documentation), Business Overview (executive summaries and value propositions), and Product Documentation (technical documentation and specs). Each template is optimized for different use cases and audiences.
NarrateAI uses AI to analyze your silent screen recording, understand the workflow phases, extract intelligently selected keyframes, and generate structured markdown documents. The AI groups content by workflow phases, selects the most relevant screenshots, and structures everything according to your chosen template. You can then choose from a gallery of images from your video to replace or add screenshots.
No! NarrateAI works perfectly with silent screen recordings. The AI analyzes visual content, extracts keyframes, and understands workflows from the video itself—no audio or narration required.
Yes! All generated documents are fully editable in-browser with real-time saving. You can modify text, adjust structure, choose from a gallery of images from your video to replace or add screenshots, and customize content to match your brand. Export to Markdown, PDF, or DOCX formats. No need to manually take screenshots—the AI extracts them from your video.
NarrateAI intelligently selects keyframes by analyzing your video's workflow phases and visual timeline. The AI identifies the most relevant screenshots that represent each phase of your workflow. You can then choose from a gallery of all extracted images from your video to replace, add, or remove screenshots—no need to manually capture screenshots.
You can export your documents in multiple formats: Markdown (for version control and editing), PDF (for sharing and printing), and DOCX (for further editing in Microsoft Word or Google Docs). All formats maintain the document structure and formatting.
Yes! When uploading a video, you can enable document generation independently. The AI will analyze your silent screen recording, understand the workflow, extract keyframes, and generate a document based on your chosen template—all without requiring narration to be generated first.

Pricing & Billing

Your available minutes are deducted in two steps: 50% when the transcript is ready, and 50% when the final video is delivered. For example, a 4-minute video deducts 2 minutes at transcript stage and 2 minutes at delivery, totaling 4 minutes from your plan.
If you exceed your plan's minute limit, you can continue uploading videos with overage charges at $0.40 per minute. Your plan minutes are used first, then overage charges apply for additional usage.
Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, and you'll retain access to all features until then.
The free plan includes 2 minutes of processing (one-time trial), 3 voice cloning attempts, segment-by-segment editing tools, and all core features. Videos are limited to 2 minutes in length, and cloned voices cannot be saved for reuse.
We offer refunds on a case-by-case basis. If you're not satisfied with our service, please contact our support team at contacts@dreamai.io, and we'll work with you to resolve any issues.

Technical Support

Video file size limits depend on your plan. Free users can upload videos up to 2 minutes in length. Paid plans support longer videos. Contact support if you need to process exceptionally large files.
Once your video is processed, you'll see a download button in your dashboard. Click it to download your narrated video in high quality. Videos are saved for 30 days (or longer depending on your plan).
NarrateAI works on mobile browsers, but the best experience is on desktop. Video processing and editing features are optimized for desktop use, though you can upload videos from mobile devices.
Yes, we take data security seriously. All video uploads are encrypted in transit and at rest. Videos are automatically deleted after the retention period, and we never share your content with third parties. See our Privacy Policy for more details.

Still have questions?

Contact our support team and we'll be happy to help!

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Choose Your Plan

Transparent pricing with no hidden fees

One-Time Plans

No recurring charges

Free

$0
One-time trial
  • 2 minutes of processing (one-time only)
  • 3 voice cloning attempts (seconds deducted from quota)
  • Edit narrated videos segment-by-segment anytime with text or AI assistance
  • 😢 An uploaded video cannot exceed 2 minutes in length
  • 😢 Cloned voices cannot be saved for reuse

One-Time Package

NEW
$9.99 one-time
No expiration • Use anytime

Features included:

  • Everything in Free
  • Plus 15 minutes (lifetime, no expiration)
  • Voice cloning as much as the seconds available
  • No 2-minute limit on video uploads
  • Cloned voices can be saved for future use
  • Videos saved for 30 days
  • Email reminder 5 days before expiration
OR

Monthly Subscriptions

Recurring billing • Cancel anytime

Starter

$13.99/month

Features included:

  • Everything in One-time
  • 35 minutes/month
  • Upload after 35-minute threshold with $0.40/minute overage
  • 5GB storage for your videos

Growth

$19.99/month
$167.99/year
($13.99/month)

Features included:

  • Everything in Starter
  • 90 minutes/month
  • First access to new features
  • 15GB storage for your videos

Pro

$39.99/month
$335.99/year
($27.99/month)

Features included:

  • Everything in Growth
  • 180 minutes/month (3 hours)
  • 30GB storage for your videos
ENTERPRISE

Enterprise

Custom Pricing
Let's discuss your needs

Everything in Pro, plus:

  • Custom minute packages
  • Dedicated support
  • Tailored solutions for your needs
Contact Sales

contacts@dreamai.io

How billing works:

Your available minutes are deducted in two steps as your video is processed:

  • 50% when transcript is ready: Half of your video duration is deducted from your available minutes.
  • 50% when final video is delivered: The remaining half is deducted, completing the full charge.

Example: For a 4-minute video, 2 minutes are deducted when the transcript is ready, and 2 more minutes are deducted when the final narrated video is delivered. Total: 4 minutes from your plan.

Voice Cloning Example: If you generate 12 seconds of cloned voice audio, 12 seconds will be deducted from your available minutes. Free users get 3 attempts maximum.

Overage: $0.40/minute beyond plan limits